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Frequently Asked Questions
Find My Fit
Our underwear size range currently covers XS, S, M, L & XL – we recommend you wearing your normal size and checking the description for fit details.
Our bra size range currently covers XS, S, M, L, XL – We recommend going off your usual t-shirt size or taking our quiz here.
Our base bra sizes (XS - XL) are designed to fit an A cup to a small C cup.
Our BUSTY bra sizes are designed for our larger C – DD cups and have a thicker power-mesh for greater support as well as deeper cup depth and underwires.
All our bras are stretch lace, reinforced with a 4 way powermesh, allowing them to support and move with you throughout the month and as your body fluctuates.
We strongly recommend hand washing your garments. Wisteria and Willow pieces are made from the softest laces and will last longer when washed with care.
Get the most out of your Wisteria and Willow pieces by prolonging them with care.
Ensure you read the care tag before removing it to ensure you take the proper care.
Shipping
After your order has been dispatched you will automatically receive a tracking email from us with your Australia Post tracking number.
All orders a tracked to ensure they make it to you safely!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
AUSTRALIA
Australian orders under $150
Standard shipping - $8
Express shipping - $12
Australian orders over $150
Standard shipping - FREE
Upgrade to express shipping - $3
INTERNATIONAL
International orders under $199
New Zealand shipping - $12
International shipping - $25
International orders over $199
Standard shipping - FREE
FAQs
After you complete your gift-card order at the checkout, you will receive a digital gift card with your unique code to use directly at the checkout.
We also offer gorgeous physical gift cards which can be shipped to you after your order is placed. The perfect gift of choice! These will also have a unique code to be used at the checkout.
We accept Visa, Mastercard, Amex, PayPal, Afterpay, Shop-pay, google pay, Apple Pay, Klarna, and Zip pay!
We know you want your financial details to be safe, we use shopifys secure payment gateways to ensure that your details are safe.
All pricing is in AUD, international conversions will be converted to the current conversion rate at the time of checkout.
Please see our detailed returns and exchanges policies here!
Send us a message and we will get back to you as soon as possible
info@wisteriaandwillow.com.au
